FAQ

FAQs

We're always excited to see new products! Be sure to email your wholesale pricelist and photos to online@urbanindigo.com

Use your paper Insider card in store! If you'd like to use your Insider stamps online we will transfer your stamps into points online. You'll need to email us at online@urbanindigo.com and we will email you further information.

Thank you for your patience during this transition!

We only ship within the continental United States at this time, we do not ship internationally.

We ship from Castro Valley, California

Please allow 24 to 48 hours for order processing. Once the order ships we will follow up with tracking information. Please allow 6 to 8 days for delivery, shipping is from Castro Valley, California.