FAQ

We're always excited to see new products! Be sure to email your wholesale pricelist and photos to online@urbanindigo.com

If you have a paper Insider Card with stamps, we will transfer your stamps into points online. You'll need to email us at online@urbanindigo.com and we will email you further information.

Thank you for your patience during this transition!

We only ship within the continental United States at this time, we do not ship internationally.

We ship from Castro Valley, California

We are working hard to open as soon as possible! Current open date is late December 2022. Be sure to sign up for our email newsletter for all the latest information about our opening date!

Please allow 24 to 48 hours for order processing. Once the order ships we will follow up with tracking information. Please allow 6 to 8 days for delivery, shipping is from Castro Valley, California.